As a supplier, your business supports Genentech's mission to be the leading biotechnology company, using human genetic information to discover, develop, manufacture and commercialize bio-therapeutics that address significant unmet medical needs. To make the most of our working relationship, we ask that you follow these important steps. Your support will help ensure your invoices are processed in a timely manner and that our employees receive the goods and services they need to do their important work.

Submitting Invoices

• Include the Genentech Purchase Order number and your invoice number on your invoice. Genentech is not able to pay invoices without a valid purchase order referenced. If your order type doesn't require a PO please follow the non-PO invoice instruction as per your contract and/or requester.
• Please do not invoice for more than the value shown on the Purchase Order. Request an additional Purchase Order or Change Order from your Genentech contact, if you are asked to deliver more, or provide additional services not shown on the original Purchase Order. Invoices that do not show the PO number, or exceed the value on the PO, are automatically rejected by the system, and cannot be immediately matched and paid.
• Send invoices directly to Genentech Vendor Finance, PO Box 9030, South San Francisco, CA 94083-9030 unless stated differently in your contract.
• Do not send in duplicate invoices, unless requested by Vendor Finance. This simply causes further delays in the processing time of your original invoice.
• If the price shown on the PO is incorrect, contact the Buyer named on the Purchase Order, before invoicing.

Deliveries

• Include the Genentech Purchase Order number on all delivery boxes (label outer box)
• If the materials ordered are not available within the committed delivery time, or out of stock or back-ordered, please advise the Buyer named on the Purchase Order. Our business is dependent on timely execution, and this type of communication is critical to our success.

Following these guidelines will create a more efficient process for everyone. Your cooperation is greatly appreciated.